Cancun Public Services
Looking for something or need assistance while you're away from home? The following list shows important services in Cancun and the Mayan Riviera to help you during your vacation.
Country code: +52
Area codes: (998) Cancun / Isla Mujeres - (987) Cozumel – (984) Riviera Maya
Consulates
| Austria Consulate: andresjr@sipse.com.mx |
01 (998) 881 59 00 Fax: 881 59 46 Emergencies: movil phone: (044) 998 148 12 71 or 01 9995 75 40 12 |
Pecarí street 37 Esq. Av. Tulúm SM 20, Cancun Mon-Fri from 9:00a.m. to 2:0 p.m. |
Belgium Consulate |
01 (998) 892 25 12 Fax: 892 25 12 Emergencies: movil phone: (044) 998 734 73 21 |
Av. Tulúm 192, Plaza Tropical Local 59 Cancun Mon-Fri from 9:00 a.m. to 2:00 pm and 4:00 p.m. a 7:00 p.m. |
| Canada Consulate Cancun@canada.org.mx lavoied@canada.org.mx |
01 (998) 883 33 60 Fax: 883 32 32 Emergencies: to use after 5:00p.m. 01 (800) 706 29 00 |
Plaza Caracol 3rd floor Loc. 330 Hotel Zone, Cancun Mon-Fri from 9:00a.m. to 5:00p.m. |
| Chile Consulate grancaribe@prodigy.net.mx conhonCancun@prodigy.net.mx |
01 (998) 892 84 06 Fax: 892 22 19 Emergencies: movil phone (044) 998 116 96 12 |
Gacela street 11, SM 20, Cancun Mon-Fri from 9:00a.m. to 2:00p.m. |
| Cyprus Consulate chipre@consulado-de-chipre-Cancun.org |
01 (998) 892 08 88 Fax: 887 70 06 |
Yaxchilán Ave., Mza. 2, Lote 13, SM 17, Cancun Mon-Fri from 9:00a.m. to 2:00p.m. |
| Cuba Consulate cubaCancun@prodigy.net.mx |
01 (998) 884 34 23 Fax: 884 34 23 |
Pécari Street # 17 S.M 20, Cancun Mon-Fri from 9:00a. m. to 1:00p.m. |
| Denmark Consulate tjohnsson@omniCancun.com.mx apresidencia@grupoCancun.net |
01 (998) 881 06 00, 881 06 70 Fax: 885 01 84 |
Blvd. Kukulcán Km 16.5 Z.H Mon-Fri from 9:00a.m. to 6:00p.m. |
| Finland Consulate notariaCancun@prodigy.net.mx |
01 (998) 884 16 00 Fax: 884 15 57 |
Nader Ave. 28, SM 2-A Cancun Mon-Fri from 9:00 a.m. to 2:0 p.m and 5:00p.m. to 8:00p.m. |
| France Consulate E-mail: consulatCancun@aol.com |
01 (998) 883 98 16 Emergencies: Movil phone: (044) 99 81 47 74 48 |
Pargo Street Lt 24 C, 3rd floor, SM 3, Cancun (Colegio Britanico) Monday thru Thrusday 10 a.m. to 12 p.m. with appointment |
| Germany Consulate konsul_d@yahoo.com.mx |
01 ( 998 ) 884 15 98 Fax: 887 12 83 Emergencies : movil phone: (044) 998 845 71 14 |
Punta Conoco Street No. 36 SM 24, Cancun Mon-Fri : 9:00 a.m. to 1:.00 p.m. |
| Great Britain Consulate information@britishconsulateCancun.com |
01(998) 881 01 00 Fax: 848 82 29 Emergencies: Movil phone (044) 998 109 02 86 |
Hotel Royal Sands , Blvd. Kukulcan Km. 13.5 Mon-Fri from 9:00 a.m. to 2:30 p.m. |
| Netherlands Consulate ibosman@aerocharter.com.mx |
01 (998) 886 00 70 Fax: 886 01 28 Emergencies: Movil phone: (044) 998 874 32 97 |
Aeropuerto Intl. Cancun Terminal 2, Martinair # 100 Mon-Fri from 9:00 a.m. to 1:00 p.m. |
| Hungary Consulate consuladohungriaCancun@prodigy.net.mx |
01 (998) 848 83 00 Fax: 848 83 10 |
Blvd. Kukulcán km 15.3 Marina Aqua World, Hotel Zone Mon-Fri 10:00 a.m. to 5:00 p.m. |
| Italy Consulate conitaca@prodigy.net.mx |
01 (998) : 884 12 61 Fax: 884 54 15 |
Alcatraces street No.39 S.M 22, Cancun Mon-Fri from 9:00 a.m. to 2:00 p.m. |
| Norway Consulate noruega@aviomar.com.mx |
01 (998) 887 44 12 / 887 71 06 Emergencias: movil phone: 044 (998) 185 71 37 |
Venado street 30, SM 20, Mz. 18, Cancun Mon-Fri from 9:00 a.m.to 1:00 p.m. |
| Poland Consulate luism@camarayasociados.com |
01 (998) 193 01 08, 193 01 00 |
Sierra street 13, SM 3, Cancun Mon-Fri 8:30 a.m. – 2 p.m. and 4:30 – 8 p.m. |
| Portugal Consulate consul_portugal_Cancun@prodigy.net.mx |
01 (998) 884 27 35 Fax: 884 6481 |
Nader Ave. # 78, SM 3, Cancun Mon-Fri from 9:00a.m. – 3p.m. |
| South Africa Consulate notaria020@prodigy.net.mx |
01 (998) 884 10 41 Fax: 884 94 40 |
Granada Street # 30, SM 2 A, Cancun Mon-Fri from 9:00a.m. to 2:0 p.m. and 5–8p.m. |
| Spain Consulate consulado_honorario@sercc.com.mx |
01 (998) 848 99 89, 848 99 91 Emergencies: Movil phone. (044) 998 845 04 51 |
Blvd. Kukulcán Esq.Calle Cenzontle, Hotel Zone,77500 Cancun Mon-Fri 10:00 a.m. to 1:00 p.m. |
| Sweden Consulate peter.leder@plhconsulting.net |
01 (998) 884 94 35 Fax: 884 94 35 Emergencies: movil phone: (044) 998 734 71 10 |
Nichupté Ave., Mz 2, Lote Penthouse 5, 6 y 7 SM 19, Edif. Pabellon del Caribe, Cancun |
| Switzerland Consulate |
01 (998) 884 84 46 Fax: 884 84 46 |
Mon-Fri from 9:00a.m. to 2:00 p.m. Coba Ave. 12, Local 214 ( Rolandi’s Restaurant) SM 5, Cancun |
| United States of America Consulate |
01 (998) 883 02 72 Fax: 883 13 73 |
Plaza Caracol 2, 3rd floor, Hotel Zone, Cancun Mon-Fri from 9:00 a.m. to 1:00 p.m. |
Airlines directory
The following airlines fly to or from Cancun:
Aeromexico
Cancun Offices:
Av. Coba 80 SM-3
52 (998) 1931 868-73
www.aeromexico.com
Air Canada
Telephones: 52 (998) 892 18 84
52 (998) 887 48 28
www.aircanadamex.com
AirTran Airways
Tel:1-800-965-2107
www.airtran.com
Alaska Airlines
Tel: (52-55) 5282-2484
001-800-252-7522 (Reservations)
001-800-654-5669 (Customer Care)
www.alaskaair.com
American Airlines
Telephone: (998) 887 3187
(998) 887 5517
Airport: (998) 887 0129
(01 800) 904 60 00
www.aa.com
Continental Airlines
Telephone: (998) 886 0169
52 (998) 886 00 69
Luggage: (998) 886 0040
01 800 900 5000
www.continental.com
Delta Airlines
In Mexico 01 (800)902 2100
In US:1 800-221-1212
www.delta.com
Frontier Airlines
Telephone: 800-265-5505
www.frontierairlines.com
Jet Blue
In the US 1 800-538-2583
In Mexico 001-800-861-3372
www.jetblue.com
Interjet
In the US 1-866-2859525
In Mexico 01800 01 12345
Cancun Offices:
Plaza Hollywood
Local 6 Planta Baja
www.interjet.com.mx
Mexicana Airlines
(998) 881 90 90
Airport office: (998) 881 9042
01 800 3665400
www.mexicana.com
Northwest
Telephone: (998) 886 00 44
(998) 886 0646
www.nwa.com
Spirit Airlines
Telephone: 01 800 501 8212
(998) 8843112
www.spiritair.com
Sun Country Airlines
Telephone: 1-800-778-4838
1-800-455-9880 (TTY)
www.suncountry.com
United Airlines
In Mexico 01 (800) 003 0777
In US: 1-800-538-2929
www.united.com.mx
USA 3000
Telephone: 998-881-9583
998-881- 9549
www.usa3000.com
US Airways
Telephone: (998) 886 0549
(998) 886 0449
800-428-4322
www.usairways.com
Viva Aerobus
Mexico: (81) 82 150150
USA: 1 - 888 - 9 FLYVIVA (3598482)
www.vivaaerobus.com
Volaris
Mexico: 01-800-1228000
USA: 1866 988 3527
volaris.com.mx
Hostpitals
Amerimed
laza Las Americas, downtown
Telephone: 52 (998) 881-34-00
Total Assit
Claveles St., downtown
Telephone: 52 (998) 884-10-92 & 52 (998) 884-8082
Hospital Americano
15 Viento St. Downtown
Telephone: 52 (998) 884-61-33
AMAT hospital
13 Nader St., downtown
Telephone: 52 (998) 887-4422
Hospiten
Bonampak Ave., downtown
Telephone: 52 (998) 881-3700
Galenia
Banampak Ave., downtown
Telephone: 52 (998) 891-5200
Cancun Emergency Numbers
Emergencies: 066
Fire Department:
52 (998) 884-1202 / 884-94-80
Police Department:
52 (998) 884-1913 / 885-2277
Red Cross:
52 (998) 84-1616 emergencies: 065
AA (24 hours) (English):
52 (998) 884-6909 / 8841271
Harbor:
52 (998) 880-1360, 1362, 1363
