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Tour Packages Reviews

Overall rating: (467 Reviews)

The shuttle pick up was punctual to the point where I almost got left behind. The activities were memorable and the meals were varied and delicious. Score: Recommend: YES from Trinidad and Tobago Jul 21, 2017
I just want to say thank you from my family. We had a blast in Cancun & your employees was all excellent. Ive been telling all my family, friends & co-workers to use you when they go to Cancun. We are already planning for next year with the rest of the family which consist of 25 people. Again thank you. Score: Recommend: YES from Viva Las Vegas Jul 16, 2017
We had a wonderful time at all three of the excursions that we experienced. XPlor, Coba, Xel-Ha, and the Cenotes were all great. Our guides and bus drivers were professional and very knowledgeable about the area, the history, and what we needed to do. A special thanks to Pedro and Pedro on our Cenotes trip. We enjoyed the Cenotes the best as it was a relaxing and exciting day. The half day at Xel-Ha was not long enough and the snorkeling wasn't very good. Xel-Ha almost needs to be a full day so that the activities in there can be enjoyed (maybe include one or two different activities in the cost...?) XPlor was amazing! The food at all event spots was very good and the guides were helpful even with that. A great time was had! Score: Recommend: YES from Gilbert, Arizona and Port Coquitlam, BC, Canada Jul 15, 2017
Excelente servicio, puntualidad y los muchachos del tour muy amables! Score: Recommend: YES from San Juan PR Jul 12, 2017
Xel-Ha is a beautiful place; however very crowded, but staff was positioned well to handle crowds quickly. Locker rooms VERY HOT. Xenote tour was a great experience. Only complaint is that receipt stated refreshments would be served during travel and chocolate and sweet breads after every xenote activity. Reality is only one offering of chocolate and sweet breads after one of the 4 xenote adventures. Lunch was nice but drinks disappeared quickly and not replaced. Score: Recommend: YES from Mary Esther, FL Jul 11, 2017
Loved our excursions with Cancun Tours. The staff is friendly, helpful and genuinely enrich the tours we took. Highly advise planning your tours with them, my friends and I can't wait to return to Cancun/Riviera Maya and book a couple more tours. Score: Recommend: YES from San Jose, CA Jul 11, 2017
These guys and gals know what they are doing. Well organized and extremely easy tours. This is the second time we have used them and we will use them again next time! Score: Recommend: YES from Cleveland, OH Jul 10, 2017
Great tour only thing is the time goes by very fast and there was more to do. So worth going back again. Score: Recommend: YES from Upland, CA Jul 10, 2017
I enjoyed pretty much all the tours. It was very hot at Tulum, you guys should provide us with umbrellas like you did at Chichen Itza. Lastly, we stayed at the hotel Ocean Dream and we had to walk every single day to Fiesta America before and after the tour after being very exhausted. In general, the tours were amazing, and the guides were incredible and helpful. I am planning to go back next year for sure. Score: Recommend: YES from San Diego, CA Jul 8, 2017
Excelente service you get what they promise and the prices are the best . The staff are very helpful and friendly and responsible. I will always use their services. Score: Recommend: YES from Houston Texas Jul 6, 2017
Great staff. Extremely cramped minibus though. Score: Recommend: YES from England Jul 6, 2017
My Husband and I had an amazing time with all the tours. It was easy, no stress, and the tour guides were very helpful and friendly! Score: Recommend: YES from San Diego, CA Jul 6, 2017
It was great !! Score: Recommend: YES from California Jul 6, 2017
We loved everything about our 4 tours ! Thank you experiensas xcaret ! You truly made our vacation memorable . We are planning on returning with our children in a few months and are definitely booking tours with you! Score: Recommend: YES from Los Angeles , California Jul 5, 2017
Great tour specially breakfast in my way to Chichen-itza. Score: Recommend: YES from Green Bay Jul 5, 2017
We had a great time! Will definitely go again. Score: Recommend: YES from Rocklin, CA Jul 4, 2017
I had a great time with Cancun Adventure. All the staff was very professional and All my three tours were always on time. Score: Recommend: YES from Mercedes TX Jul 3, 2017
Very informative our tour guide (Rexh) Score: Recommend: YES from Los Angeles Jun 28, 2017
Excellent time at Xel-Ha and XPlorer Fuego......a must do adventure!! Great for families!! Score: Recommend: YES from Houston, TX Jun 27, 2017
Extraordinaria experiencia con ustedes y todo su equipos trabajo Score: Recommend: YES from Puerto Rico Jun 16, 2017
My only complaint is that there was not enough time to enjoy the sight. I would have loved to visit at my destination longer. Chitchen Itza. Otherwise it was very well organized, friendly and educational. I love Cancun. First time visitor. Score: Recommend: YES from Ontario, CA Jun 16, 2017
The tour guides were amazingly friendly. The whole process was smooth and the excursions were great value for the price. Score: Recommend: YES from Nj Jun 7, 2017
We had some much fun. We strongly recommend these park to all our friends. The fun and.the shows were excellent. Hope to see you again. Score: Recommend: YES from Miami Florida Jun 2, 2017
Our trip to Chichen Itza and Xplor Fuego was absolutely amazing. Highly recommend! Score: Recommend: YES from Valparaiso, Indiana Jun 1, 2017
It was fun I enjoyed it and you can never say there's not enough to do Score: Recommend: YES from Apple Valley California May 25, 2017
The xenotes tour was the best, worth the money Score: Recommend: YES from Riverside, Ca May 1, 2017
Everything was great except for the food. Much to improve on. Score: Recommend: YES from Las Vegas, NV Apr 28, 2017
Very pleased with the tour and all the information provided Score: Recommend: YES from Houston TX Apr 27, 2017
Excelent, we loved all the tours! Score: Recommend: YES from Calexico, CA Apr 20, 2017
Both tours were great and excellently guided! Thank you for such a great time! Score: Recommend: YES from San Diego, California Apr 19, 2017
We were picked up promptly. Absolutely loved Xcaret! Everybody was friendly and super helpful! Will definitely be returning! Xocimilco was ok, I think it's definitely not for everybody. The music was wonderful though! Score: Recommend: YES from Chicago, Illinois Apr 17, 2017
We did the package of Xplor and Xenotes and it was amazing both days. Our tour guide for Xenotes, Eric, was beyond awesome. He was very funny and welcoming. We enjoyed our excursions Score: Recommend: YES from CA Apr 11, 2017
LOOOOOVED the experience! We did a couple packages - Tulum + XelHa and Xplor Fuego. Both were fantastic. My hubby and teenage boys made memories that will last a lifetime. My only critique is in regards to the announcers on the bus to/from the excursions - they all spoke extremely too fast. Even though they did an OK job going back and forth between English and Spanish, they spoke tooooo fast (and sometimes to low). I'm sure they get bored of saying the exact same thing everyday, but they have to remember that this is the first time the patrons on the bus are hearing it. Slow down and pause more. Score: Recommend: YES from Chicago, IL Apr 10, 2017
Overall, I have a good experience with the exception of Tulum/ Xelha transportation. It was not a direct drive we were taking to a parking garage which ended being a waste of time. Score: Recommend: YES from San Francisco, CA Apr 3, 2017
Xplor was a blast. Zipline exciting and safe. Xochimilco was cultural adventure - be prepared to party! Score: Recommend: YES from Ottawa Canada Mar 26, 2017
Tours were as described. We enjoyed both Xplor and Xoximilco with friends. Because we were staying at different resorts coming from different directions, almost got placed on a different boat at Xoximilco but it all worked out in the end. The guides were all fantastic Score: Recommend: YES from Ottawa, Canada Mar 25, 2017
Excellent!!!! That's all I'm going to say. Great staff. I was very impressed. Score: Recommend: YES from Chicago Mar 20, 2017
Great adventures for the whole family! Xel Ha Xplore and Chichen Itza were all a must do! Score: Recommend: YES from Boise, ID Mar 11, 2017
It was the best!!! I loved everything about it! The tour guides were great, staff very friendly, activities super fun! It was the coolest thing I've ever done!! Food was delicious! I loved it all! Score: Recommend: YES from Los Angeles, CA Mar 9, 2017
Both tours were great. Score: Recommend: YES from Minnesota Mar 8, 2017
The tour guides were awesome. Score: Recommend: YES from Syracuse. NY Mar 8, 2017
Booked Chichén-itza delux, xel-ha, and xplor fuego. Everything was wonderful and no complaint at all. Service was great, staff was on time, and we got to do everything at the theme parks. Antonio was our guide at Chichén-itza. Very funny and super nice! He kept us entertained during the entire bus ride (3 hours+). Directions were clear and they did a good job of making us safe at a strange city. Very satisfied with everything!!!!! Most importantly, we couldn't find anything cheaper than what we booked here at this side! Score: Recommend: YES from Las Vegas, NV Feb 17, 2017
Xel-Ha exceeded my expectations! The lazy river and the biking were super fun! Score: Recommend: YES from Cleveland, Ohio Feb 10, 2017
these tours keep getting better and better every year that I take them, Score: Recommend: YES from british columbia canada Feb 6, 2017
The tours met all my expectations, definitely recommend going to chiche-itza and xenotes. Score: Recommend: YES from New York Jan 25, 2017
Highly recommend explore and xichen itza tours. The explore tour is adventurous where as the xichen itza tour is rich in history. Score: Recommend: YES from Ca Jan 17, 2017
All of the tours exceeded my expectations. They were well organized and the service was excellent by all of the staff along every step of the way. Truly great experiences! Score: Recommend: YES from Orange County, California Jan 11, 2017
We booked two tours and we really enjoyed it. Tours guides were awesome and provided detailed information. We had another family who went on their own and had to stand in line to get tickets. Tour guides were knowledgeable and very helpful. They picked up on-time from our hotel. I will recommend them. Score: Recommend: YES from Cupertino,CA Jan 5, 2017
Excellent Tour and Great Staff. Prompt pick up and outstanding service. Score: Recommend: YES from San Francisco, CA Jan 5, 2017
Myself and my family visited Cancun in Dec 2016. We visited X Caret and Xichen Cha, through Cancun Travel Adventure. The travel was well organized, the bilingual tour guides were very proficient in English and provided good information and background on X caret and Xichen Cha. Score: Recommend: YES from Calgary Dec 30, 2016

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