Overall rating: (45 Reviews)
The crew on our catamaran, The Big Chill / Monte Cristo (Albatros), was great, we couldn't have asked for a better crew. They were very involved, made us laugh, always made sure our cups were full and they were very knowledgeable. It was a great trip over to Isla Mujeres. The boat was clean and very well maintained. Once we arrived at the island, the food was delicious and the beach club was very well maintained.
Once on the boat, we had a blast. It was extremely difficult to find though. In fact, we almost missed it because our cab driver couldn't locate it.
For the cost (and added cost) of this tour, I truly expected more. From the time we were dropped off "at the marina" - which is a dock on the side of a hotel, we were mis-directed twice, waited in two extensive lines, and paid an additional "docking" fee (which yes, IS disclosed in the trip description,) which should be included in the trip price so as to alleviate the additional 45 minutes it took to check in upon arrival. The timing of the tour itself seemed bizarre and mismanaged. We departed, cruised over to the private beach area for lunch (food was decent, facilities were fine, clean beach) but then departed, snorkeled in much too large of a group (whom, mind you had been enjoying open bar on the ride over and during out two hour stop on the island), and THEN were brought to the main area of Isla (dripping wet) to walk around/explore/whatever they wanted us to do, for an hour. It seemed like poor planning all around. Upon our final arrival back to the "marina" we arrived nearly an hour after the anticipated time, and our arranged transportation was disorganized with no identification. We had to ask every tour operator if they were our designated ride only to be directed, once more, to another are. For the time and money, I would recommend taking the ferry over to the island. If you're looking for a booze cruise, book sailing trip without stopping at the island and enjoy the open water rather than waste your day being toted from one disorganized activity to the next.
We were told to be at Marina at 9:15 for 9:30 departure. Once arrived - told it wouldnt leave until 10. Staff was wonderful. Golf cart tour should be longer. It was weird to go almost all the way back to Cancun to snorkle for 15 mins. Then go all the way back to Island to shop ?? Very strange.
The Albatros Atlantis 2 crew was awesome
Staff were absolutely brilliant, couldn't be more helpful!
Loved it! Worth upgrading to VIP.
Nice trip and nice guide
Had a great time!
The crew made the sail so much fun. The tour itself was amazing.
Better signage upon arrival instead of all the vendors trying to upgrade.
I would spend more time on the island and skip the shopping stop.
Had a great time. If I had it all to do over: I'd do it again.
Great food. Amazing Crew. We had a blast!
The crew did an awesome job. Shorty was our personal tour guide when on the golf carts and was very nice and personalable Omar was great too!
Great Tour! Especially because the waters outside our resort was rough with waves but during the tour we were able to go to a calm and beautiful beach on Isla Mujeres
The staff on this trip was super attentive, the trip was amazing, me and all my family really enjoyed it, we will definitely visit again!
Manny the tour guide from the boat I was on the El Efe was amazing. He made the whole experience fantastic. Super glad I was able to ride with him. Before riding on a boat find out which boat he is on and it will be a guarantee good time. I lot of fun and laughter.
The sailing experience was PHENOMENAL! Beautiful boat with terrific guides. My only critique would be regarding the all you can eat luncheon - the food was limited to only a few options. Was looking forward to trying authentic cuisine, but was not impressed.
One of the major highlights of our week long trip to the Yucatán. Amongst diving in the Cenotes and traveling to Tulum, Chichen Itza and Ek Balam this tour and was about as amazing an introduction to our trip as one could hope for. Great staff and a wonderful experience.
It was fun - the crew on the Big Chill were great
The crew really made a beautiful trip even better. They were kind, professional, and attentive.
Open bar drink choices on the boat could be better but other than that it was a great activity !
This was more of a booze cruise, which is not what we were expecting it to be, but it was still a lot of fun!
The crew on our catamaran "Just Amazing" was excellent. Always made sure you had a drink and were very informative. We rented a golf cart and toured the island. We only had an hour for that. 90 minutes - 2 hours would of been nice as since we went on the golf cart we didn't have time to shop there as we had to get back on the catamaran to go snorkeling.
treated like VIP. had a blast. would highly recommend. thank you!
It was excellent! Nothing else to say! Fully met my expectations!
It was a great day and we were glad we did this tour.
Crew was very attentive and great service. Lunch was ok, not great. Riding on the spinnaker was awesome!
We had so much fun! The crew was very fun and entertaining! Would highly recommend this tour!
I would have liked more time to snorkel, but other than that it was a great trip
Was excellent! One of my favorite trips.. Boat crew were very attentive, never an empty glass!
This is my second time taking the tour and thoroughly enjoyed both experiences! !
Everything was excellent. The staff was great and so was the lunch!
A lot of fun. Beautiful views. Yacht staff was perfect. I enjoyed the moment. One of the best day in my life :)
We had an excellent time, thank you!
Had a great time!!!
It was an awesome tour..highly recommended...:)
The tour was relaxing and fun! I would do it again!
The tour was awesome, all of my guests really enjoyed and I will definitely recommend this to anyone traveling to Cancun.
We had a great time sailing. The staff was very friendly and had some awesome dance moves!
This is an absolute must-do while in Cancun!!! Everything was perfect, including snorkeling, shopping, drinks, service, lunch, entertainment...I mean it was a perfect day!!!
It was a lot of fun. The crew was nice and helpful.
The sailing trip exceeded all o our expectations! We really enjoyed the staff too. They made the trip a lot of fun!