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Tulum Express and Playa del Carmen Reviews

Overall rating: (153 Reviews)

It was a great tour. Score: Recommend: YES from New York
Our guide was Pepe and he did a great job. Score: Recommend: YES from Maryland
Great knowledgeable guide! Perfect! On time!! Score: Recommend: YES from New Jersey
Enjoyed this tour immensely. Alfredo our guide was so knowledgeable and friendly. Tour was split into English and Spanish native speakers group. Hotel pick ups were really conveinient too. Score: Recommend: YES from England
Great tour and guide was very knowledgeable Score: Recommend: YES from North Carolina
This was a nice tour. I enjoyed the ride to/from Tulum and the tour of the site itself was informative,short and to the point, not taking up all my day. Senor Pepe knows the history well. Score: Recommend: YES from Fort Lauderdale, Fl
Tour guide was very knowledgeable! & the tour was very interesting. Score: Recommend: YES from Indio California
Our tour guide Ariel was amazing! Would recommend this tour. Score: Recommend: YES from Chicago IL
Great tour guides! Score: Recommend: YES from Lake Forest CA
Our tour guide, Ariel, was extremely knowledgeable, helpful and nice. Score: Recommend: YES from Los Angeles
All 3 men were fantastic and our guide was very thorough and knowledgeable! We all learned a lot! Score: Recommend: YES from Papillion, NE
Transportation time was longer than it needed to be. Could use a more streamlined process so we arent stopping at multiple resorts for pick up. Score: Recommend: YES from
Al was very informative and our driver was very experienced and safe. Highly recommend this tour! Score: Recommend: YES from Mt Pleasant, TX
An excellent tour Score: Recommend: YES from San Jose, CA USA
Very informed tour guide! Enjoyed the day meeting new friends, seeing the ruins and going shopping Score: Recommend: YES from Windsor California
Tulum Express was just enough time; other tours were too long. Score: Recommend: YES from Atlanta, GA
Alfredo was one of the most knowledgeable tour guides I have ever met. The tour of Tulum was great. I would highly recommend it. Score: Recommend: YES from Ireland
fantastic view overlooking the Caribbean once you climb the hill Score: Recommend: YES from Calgary, Alberta, Canada
They could have warned us beforehand about the vendors trying to get you to take photos at the entrance, so we could be prepared. $10 for a photo with a giant iguana or a monkey, ooh! The ruins themselves were very enjoyable indeed. The description on the website didn't warn us that the Tulum beach was not yet open. Score: Recommend: YES from Calgary, Alberta, Canada
Tour guide was fantastic. He gave us a ton of history. Great experience all around. Score: Recommend: YES from Phoenix, Az
I am a travel agent and I will definitely put this on my blog and promote. Score: Recommend: YES from Houston Texas
Tour group was way too big. Tour guide gave speeches about Mayan History but with no connection to the structures around us. Score: Recommend: NO from Australia
Easy quick and straight to the point. When traveling with small children . Thank you Score: Recommend: YES from Oakland, Ca
There is not much to see and from Cancun, it's about 2 hours to get there and 2 hours to get back. Not sure if it's worth the time investment. Our tour guild was great and very knowledgeable. The bus was clean and nice. Score: Recommend: YES from South Miami, FL
The guide - Ariel was fantastic and very knowledgable. I enjoyed having the guide followed by ample free time to see everything on your own. Tulum itself was absolutely packed though which made it hard to enjoy everything but I realize this isn't your tours fault. Might be worth considering offering earlier times or maybe later in the day closer to closing where it may be quieter? Not sure if that's even possible there. Score: Recommend: YES from Canada
Trip was very good to explore Tulum and the beach . Only dislike in this tour which was the tour guide. Unfriendly, when he was explaining the route, very hard to understand his language, because he was spoke one sentence of English and then one sentence in Spanish. The whole trip was so confuse. Although, I had mentioned that if he could speak one part in English and one part in Spanish . End up, he refused me and poor attitude.When we arrived Tulum, because his language, Me and another family was confused. We were assuming 1st stop restroom and then get on bus to the destinations. End up we did bring our backpack, and left over the sunscreen in the bus . This tour guide was very terrible . Score: Recommend: YES from Canada
The tour guide was very knowledgeable and we enjoyed learning about Tulum; however if we had known it was a 1 hour & 40 minute drive to get there from our resort, we would not have booked the tour. Score: Recommend: YES from Roanoke, VA
Tour guide Anna was terrific- extremely knowledgeable and entertaining. She kept everyone's interest while sharing a lot of info. Score: Recommend: YES from Washington DC
Pepe was extremely friendly and nice guy. But he had to explain everything is English and Spanish, it took a while to explain. Wish you have English and Spanish tours separate. It was a very hot day in Tulum, but enjoyed the trip. Score: Recommend: YES from Clovis, CA
Ana, our tour guide, was great! The express tour was the perfect option for our group. I feel like we got a great value for the cost of the tour! Score: Recommend: YES from Chicago, IL
The tour was simple and sweet, but also informative. It was worth it. Score: Recommend: YES from Pennsylvania
Very well organized, punctual, informative and overall great experience. Beautiful views of the Mayan ruins and beach. All worth it!! Score: Recommend: YES from Bronx, NY
Our guide Ana was great! Score: Recommend: YES from Las Vegas
It was a nice trip Score: Recommend: YES from Zurich, Switzerland
Driver and Guide were great. Perfect amount of time guided and unguided without tiring out the kids and still getting the experience Score: Recommend: YES from Alpharetta GA
Ariel was an excellent tour guide and our driver Francisco was very safe! The Tulum Express tour was perfect for us during our short stay in Playa del Carmen. Score: Recommend: YES from Fort Wayne, IN
Great tour. Booking was easy, transportation on time, ample time on guided tour and free time. Only negative was the mic in the van was poor and it was very hard to hear guide who was so knowledgable. Score: Recommend: YES from Kansas city
Comfortable transportation, Knowledgeable guide. Could have used a little more time to explore on our own, but happy with all aspects of the tour. Score: Recommend: YES from Columbus, OH
Our tour guide, Pepe, was very knowledgeable and energetic. Score: Recommend: YES from Denver, CO
Fun, good info, great time at a beautiful beach! Very safe!!! Score: Recommend: YES from Los Angeles, California
Ariel, our guide is very knowledgeable and this made our trip to Tulum more than just an excursion. His explanations of Mayan history and culture made the trip come alive. Well worth the money! Score: Recommend: YES from Toronto, Ontario
We enjoyed Ariel's knowledge and hospitality. Wish we could go back! Score: Recommend: YES from San Antonio, Texas
Wonderful outing, lots of fun! Score: Recommend: YES from Washington DC
Tour guide Anna was terrific.very knowledgeable and nice Score: Recommend: YES from Southern California
Loved the tour guides stories. Score: Recommend: YES from ALBUQUERQUE NM
Ana Gonzalez was one of the best tour guides I've ever met. She was so knowledgeable and made the tour enjoyable, informative and easy to follow. I think the tour would benefit from an additional 30-60mins to the "independent" portion since there is beach and shopping in the area. Score: Recommend: YES from Houston, TX
Our tour guide Pepe was very friendly and knowledgeable. He made this a very enjoyable experience. Score: Recommend: YES from Seymour, CT
Our tour guide (Ariel, I think?) was great. Very knowledgeable but did not waste our time and gave options for people to break off earlier if they wanted to. Bus ride was very comfortable. Score: Recommend: YES from Boston, MA
We chose the express tour due to other activities scheduled later that day. The tour was informative and covered topics that you would not have otherwise know by touring on your own. Score: Recommend: YES from Auburn, Indiana
Great experience and just enough time there to get the important details without being overwhelmed Score: Recommend: YES from Minnesota

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Total: $135.56 usd