Overall rating: (215 Reviews)
Xplor tour was great, my girlfriend and I had a blast at this park. One complain is the helmet. Please consider sanitizing it better by allowing it to dry completely. It smells very bad.
It was a lot more then we expected. We all had a lot of fun. The only thing that we found could use some improvement were the restrooms and locker rooms were. The smell there was pretty bad.
This place was absolutely amazing. The park was exceptionally clean, service and food were excellent and well worth the money.
Wish there were a lot of drinking fountain when you go to the zip line area. Once you get inside, yiu can't go out and it's at least 1 hour and 30 minutes of walking, hiking/climbing stairs and ziplining without water. We only saw 1 drinking fountain towards the end.
Amazing adventure
Long wait times for photos to be processed
Fun adventurous park
Great tour!
The video package was somewhat disappointing on the ziplines. Wouldn't recommend that expense
Had a wonderful time at Xplor...would love to go back.
Picked up on time, good price!
It was awesome!
We loved every minute of our experience at Xplor. The lunch was as good as any all inclusive resort. All of the activities exceeded our expectations
It's very happy time.
It was the most amazing experience I strongly recommend
Good experience but takes 3 buses to get there and they do not mention this in advance!
Everything great!! I recommend and would book my activity through Cancun Adventure again!!
Nice experience
Loads of fun for this 63-year old grandmother! Kept up with my 21-year old granddaughter and her college friends! First time doing any of the activities and photos are great! Definitely will be one of my fondest memories!
My friends and I had so much fun! There was a good amount of people but not too much where you had to wait in such long lines. We were able to get everything we wanted done, as well as eat too! Highly recommend! It is worth it!
Forcing people to wear masks through waterfalls so they get soaking wet and then requiring them to wear that soaking wet mask the rest of the day is essentially waterboarding your guests. Use some common sense. Masks and water dont mix. Additionally, some of your staff was very nice, but some were VERY rude. I have been waiting to visit your park for 11 years and I was very disappointed.
Lots of fun, not too busy and full of excitement!
Xplor was awesome. Everything was clean, employees are helpful and the food was great. My suggestion if you can, get there early to beat the long lines later in the day. Otherwise 5 stars.
We had a blast but did not get to finish all the activities. Enjoyed the buffet. Staff adhere to COVID safety measures.
This excursion was great!! We had a blast. Recommend to everyone
This excursion was great!! We had a blast. Recommend to everyone
We had the best time! Already trying to come back!
We had the best time! Already trying to come back!
The ATV cars were the best. I really enjoyed that part.
I booked Xplore tour with CA, their prices were better than the parks and our resort tour office by over $100. Due to miscommunication at the pick-up location, we missed our bus. :(
I called their offices and they tried their best to find out what happened and even send me a photo of the receipt from the driver confirming miscommunication. My tour was rescheduled to the next day and then I called to reschedule it for the day after. They were MOST gracious and super helpful over the phone.
On the day of the trip- I was called and emailed to make sure we got on the bus and followed up with us after.
I would definitely book with them again and again!
The Zip Line was great.
Love the experience
Great trip
A little crowded
Food at lunch was great
Had a blast. Must do it if you are in Cancun.
So much fun! Well organized . Definitely a must
The park was amazing! There was so many activities to enjoy. The staff were all friendly and helpful.
It was fun but the set up for transportation needs some work... we were dropped off at 9am and picked up at 5pm..my husband and I finished every activity by noon... it would have been nice to get back to our resort at that time,since you can only do most things once we had nothing to do for 5 hours. Other than that it was a fun day! Until noon!
Excellent tour! All of the activities were so much fun! We had a party of 7 girls 21 years old and 2 women 50ish. We had a ball. Most importantly, the safety precautions were great and the grounds and all equipment were in excellent condition. The staff everywhere was so pleasant and helpful and the entire park is beautiful.
We had a wonderful time at xplor park! The zip lines were awesome!
This is the highlight of our Spring Break trip to Cancun! We had so much fun and I was amazed by the professionalism of the staff, transportation, food and all the activities there. Zip- lining is desfinitely my favorite! Highly recommended visiting Xplor Park to get your life time experience!
Amazing excursion, had a blast.
Everything about the experience at XPLOR Cancun was fabulous and it greatly exceeded my expectations.
The rides were amazing, well organized and clean, staff was great, food surprisingly wonderful for a theme park and I would go back in a heart beat.
Transportation was not good. It takes almost 2 hours from park to Moon Palace Resort because of going through too many resorts.
Customer service was excellent
This park was amazing! We did all activities and when we were finished it was time to hop on the bus, it was tiring but a fun filled day! This tour was our highlight of Mexico!
We went on a Monday so the park was not too crowded. All activities were fun and everyone was helpful. The buffet was also very delicious. Our second time in Cancun and this was by far the best experience. Swimming in the rivers inside the cave, feeling the cold, clean, clear water was a wonderful experience.
From the pick up to Xplor and the drop off to the hotel, it was everything that I have expected. Friendly staff from the beginning to the end. Xplor was amazing, my girlfriend and I had a wonderful time spending the day there. Zipline like no other, it was fast pace and incredibly high. Next time, we're in Cancun we will def be back.
My husband and I had a blast!!! It was even better than we expected!
Loved this place! Food was good. So many great activities. Will definitely be back!
Great park and Awesome food. Better then my hotel. The rides were all great and safe.
And booking with Cancun Adventure was the best price i could find and i searched everything.
