Overall rating: (465 Reviews)
Highly recommend this company, on time and professional
Aug 18, 2023
Excellent service
Jul 19, 2023
Extraordinary all tours had everyone in our party in awwww
Jul 19, 2023
Super timely and strongly reccomemded, moreso now during these times that you don't know what is safe and what is not. ¡Good team!
Jul 10, 2023
Excellent service, itineraries and logistics for pick-ups.
Jul 5, 2023
We had great time. Totally recommend!
Jun 13, 2023
Everything was perfect
May 25, 2023
Xplor and Xcaret were amazing :)
Apr 13, 2023
The process of planning was great everytime I needed assistance or new recommendations Malibe was so wonderful and helped every step of the way. Made our trip run super smooth.
Feb 24, 2023
We really had a good time on both tours. The buses were comfortable. The guides and staff were great. We’ll use this company again.
Feb 3, 2023
Loved our trip with Tomas and Alfredo, they were very knowledgably, funny and kind. Wish the trip to the monument was a bit longer. But thank you for taking care of us.
Dec 17, 2022
Xplore was fantastic!! Full day of activities and fun. Food was awesome! The weather was not so great on the day of Xcaret so not a good experience.
Oct 30, 2022
You guys are the best.
Sep 27, 2022
Loved the guide we had for Chichen Itza she had a lot of hospitality and was very knowledgeable about the place. The Water Park is a most go to and is only about 75 minutes from Cancun on a bus. Also these busses where the more modern ones between other excursion businesses.
Aug 10, 2022
Great experience
Jul 27, 2022
Staff are very kind and informative, great work!
Jul 4, 2022
The transportation was safe and punctual.
Jun 2, 2022
The tours exceeded our expections! Travel and overall experience went very smoothly.
May 22, 2022
We did the Xplor and Chichen Itza tours. Our drivers and guides were the best. I look forward to doing more tours with this company when we return.
May 19, 2022
We thoroughly enjoyed our tours! Pickup at the hotel was prompt and professional.
Apr 21, 2022
We had a great time, it met our expectations.
Apr 7, 2022
Amazing service and punctuality, just try to get a hotel close to the end of the pick ups they stop on all hotel were is travelers, in our experience we stayed at Paradisus and we were the last to go on the bus and the 2nd to get off when coming back from the parks. Do not seat on the back of the bus really really hot. Overall great experience.
Mar 30, 2022
No complains about this company. They send voucher quick and activities were great, punctual and professional.
Mar 18, 2022
Excellent tour guides
Mar 2, 2022
Cancun Adventure made it a seamless experience. I will only book through then next time
Dec 10, 2021
Everything went great I had to change one of the dates and after some effort I was able to contact someone at Cancun Adventure and they made the changes for me.
Jun 19, 2021
I would recommend the tours to my friends and family. They were very resourceful since the beginning helping me get the transportation for free from my hotel to the tour. I booked Tulum and Xelcha and Xcaret. They were all amazing. Tomas was the tour guide in Tulum he was very informative. Ivan was one of the crew who spoke on the tour bus. I enjoyed the information amd how he presented it to us. The transportation from the airport to the hotel cuz it is included if you book 3 tours was bu Benjamin. He was awesome. He talked to us about every place in Cancun. He is an awesome employee and I requested him to take me back when I left. Due to my medical condition I had to cancel my last tour and they were very understandable with me. I just had to pay the transportation back. But they reimbursed my tour to xichen. If I could go back ai would definitely go to Xcaret again. There is too much to do and see you dont have time in one day. I really recommend to book a tour and enjoy the other packages they have such as the swimming with dolphins. The diving one. The pictures package.
May 3, 2021
Like this one
Apr 1, 2021
We had a great time at the parks but getting there and back took a really long time! One of the tours we rushed back to the bus only to sit there for 40 min and then 20 more people got on the bus (they didn't originally come on the bus) and we had to make a bunch of stops and it took us 3 hrs to get home instead of 1 hr 20 min like they said!
Apr 1, 2021
This service was very helpful getting us to our location and making sure we were taken care of safely. The packages were fun and we really enjoyed our time!
Mar 31, 2021
Great service at each location my daughter lost her phone at one location and the employees helped us locate at list and found department. the rides were awesome! wore are mask throughout and the employees had protection sanitizers everywhere. the food was delicious buffet style and each employee served us our option
Dec 2, 2020
Had a wonderful time and the services provided by Cancun Adventure were above and beyond my expectation.
Dec 1, 2020
The Tulum tour wasn't worth the pay. We were rushed. It was suppose to be 2 hours. And we only had 1.
Nov 10, 2020
Fantastic communication, timely pick up. I was pleasantly surprised when our transportation service and guides were all from Xcaret. Highly recommend and will definitely book with you again!
Sep 29, 2020
The best tours! We decided to go to xplor and xenotes. It was great! Very beautiful.
Aug 13, 2020
Fun, fun, fun!
Aug 3, 2020
everything was amazing!!!
Jul 29, 2020
Had a great time! Definitely recommend
Mar 17, 2020
Everything was Awesome!! I wouldn't mind doing them again! Thank you for a memorable vacation!
Mar 8, 2020
None
Feb 20, 2020
Awesome time would definitely go again
Feb 1, 2020
Extremely good tours with xcaret through cancun adventure! Cheapest around even cheaper than going direct with xcaret and very reliable service no issues!
Jan 17, 2020
Had a lot of fun!
Jan 16, 2020
We had a fabulous trip and it was made just that much more special by our knowledgeable guides. Our driver Mike was great and super friendly, Rambo (Sylvester) was funny and shared great advice and Apo was so knowledgeable about chichen! Apo took us on a longer tour and shared information about the less visited parts which was so welcomed and a great insight into the Mayan culture. He shared photos of interior parts of the ruins we could not see from outside to gain a better understanding of it all. The service on the bus was fantastic. The bus itself was very comfortable and there was a clean, working toilet facility so that was never an issue. We were served with plenty of water and/or pop on the way there and beer on the way home. The restaurant in valodalid was not our favourite but had decent food and the lime soup suggested by Rambo was perfect and it was a beautiful restaurant. We ate a large breakfast prior to pick up and Mike, Rambo and Apo served us ham/cheese sandwiches, muffins and a juice as well so food was not an issue and we were not hungry. We were told we would be back around 9pm possibly later. Traffic was great I guess because we made it back to our resort by 815 so had a late buffet dinner. Advice to other travelers is only to by a Mexican treat in vallodalid. Small chips or bag or munchies or a Mexican candy! They are all worth trying and sometimes you can get a little hungry on the bus ride home after all that walking. We were prepared though and it was not an issue for us at all. Thank you so much for making this tour so spectacular for us. I had 2 teens with me and they loved it!
Dec 24, 2019
One complaint - Xcaret closed early on the Sunday we were there for an employee Christmas party. It would have been nice to know before hand giving us the option to change our day there or at least arrange our time differently while there. We missed deveral things we wanted to see because they moved up their times without notification.
Dec 16, 2019
All was great. Enjoyed my time out there and the buses were there on time!
Dec 3, 2019
Loved the tours. Very well organized and guides were very friendly and knowledgeable. Highly recommend.
Oct 17, 2019
The tour was great, the tour guide was able to speak english and provide all the necessities of the tour.
We enjoyed every day of our tours. Xcaret was amazing especially the dances the music everthing was amazing. I strongly recommend the tours
Sep 21, 2019
My experience was better than expected!
Sep 17, 2019
Everything went perfect! I enjoyed the tour guides. They made the tour very fun and very informative. I will definitely book again with this company. I am very pleased.
Sep 7, 2019
